Quality Assurance Team
Each member delivering a frictionless journey along the way...
Gena
Meet Gena, our office manager with a vibrant heart for our workspace, seamlessly orchestrating daily operations with enthusiasm, efficiency, and a welcoming spirit. She is the root of good and positive energy in the office at all times.
Bela
Meet Bela, our front-line liaison dedicated to crafting seamless connections. With a warm voice and keen attention, Bela ensures your journey begins smoothly, setting the stage for personalized solutions and meaningful conversations.
Xhenisa
Meet Xhenisa, our frontline connector! With a friendly voice and a knack for details, she expertly gathers initial information over calls, paving the way for seamless appointments. Committed to understanding your needs, she is your first step toward a personalized and efficient experience.
Xhulio
Meet Xhulio, our diligent team member orchestrating the initial phone inquiries and setting appointments seamlessly. With a meticulous approach and keen follow-up skills, Indrit, ensures that every detail is attended to for a smooth and efficient process.
Andreina
Introducing Andreina, our proactive team member adept at collecting vital information during initial phone consultations and orchestrating seamless appointments and follow-ups. With meticulous attention to detail and a passion for client satisfaction, Andreina ensures a streamlined experience from the first call to the final follow-up, empowering clients on their journey towards financial security.
Cassie
Meet Cassie, our courteous and diligent team member, committed to assisting clients by setting up appointments to help protect their families with tailored insurance solutions.